REFUNDS OR EXCHANGES
Thank you for visiting 945954shop.online (hereinafter referred to as “this website”). We hope that you are satisfied with the goods you purchased. If you need to return or exchange goods for any reason, please read the following terms carefully.

1. Return Policy
   ●Return period: Customers can apply for returns within 30 days after receiving the goods. Requests beyond this period will not be accepted.
   ●Return conditions: The returned goods must be in original condition, unused, with original tags and packaging. We reserve the right to refuse to accept goods that do not meet this condition.
   ●Return application: Please contact customer support by email or website, provide the order number and reason for return, to obtain a return authorization (RMA) number.
2. Exchange policy
   ●Exchange period: Customers can apply for exchanges within 30 days after receiving the goods.
   ●Exchange conditions: The exchanged goods must be in original condition, unused, with original tags and packaging. We reserve the right to refuse to accept goods that do not meet this condition.
   ●Replacement application: Please contact customer support via email or website and provide the order number and replacement details to obtain a replacement authorization number.
3. Return and replacement process
4. Apply for return/exchange: Contact customer support and provide relevant information to obtain an authorization number.
5. Prepare the package: Prepare the product to be returned/exchanged with its original packaging and indicate the authorization number on the package.
6. Shipping information: Send the package back to the return address we provide. Customers are responsible for the return shipping costs unless the product is defective or shipped incorrectly.
7. Refund/exchange processing: We will process the refund or issue the replacement product as soon as possible after receiving the returned product and confirming that it meets the return conditions.
8. Refund Policy
   ●Refunds will be processed using the original payment method. It usually takes 7 business days to process the refund to your account.
   ●If the order had any shipping fees, those will be deducted from the total refund amount unless the return is a result of our error.
9. Special Circumstances
   ●Damaged or Wrong Items: If you receive damaged or wrong items, please contact us within 7 days of receipt so that we can provide you with a solution.
   ●Seasonal Items: Some seasonal items may not be eligible for return or exchange. Please read the relevant instructions carefully when purchasing.

Thank you for choosing 945954shop.online! We are committed to providing you with a great shopping experience.