HELP CENTER
Welcome to the Help Center of 945954shop.online (hereinafter referred to as “this website”). Our goal is to provide you with quality customer service. If you encounter any problems or questions when using this website, please follow the following terms to get support and help.

  1. Purpose of the Help Center
    This Help Center is designed to provide you with information about our products, orders, return and exchange policies, delivery, payment methods, etc. We hope to quickly solve your problems and improve your shopping experience through this platform.
  2. Question Submission
    ●Submit a question: If you have any questions or need help, please submit your questions through the “Contact Us” page of this website or the following methods:
    ○Email: 17288447201@163.com
    ○Customer Service Hotline: 17288447201
    ●Information provision: To help us process your request faster, please provide detailed information when submitting the question, including your order number, purchase date and specific problem description.
  3. Customer Support Response
    ●Response Time: We promise to respond to all your inquiries as soon as possible during business days (Monday to Friday), usually within 24 hours. In special cases, it may take longer, please be patient.
    ●Support Hours: Our customer support team is open from 9 am to 6 pm (Eastern Standard Time, EST).
  4. Social Media Support
    We also provide support on social media platforms, and you are welcome to interact with us through our social media pages. Please follow the terms of use and relevant regulations of the social platform to communicate.
  5. Privacy Protection
    When you contact us, we will collect the necessary information to process your request. We are committed to protecting your personal information, please refer to our Privacy Policy for details.
  6. Modification of Terms
    We reserve the right to modify these Help Center Terms at any time, and any modifications will be posted on this page. Please check regularly to ensure that you are aware of our latest terms.

Thank you for visiting the 945954shop.online Help Center! We are committed to providing you with excellent service and support.